Resolving Excel Macro Issues Caused by Microsoft Security Baselines

Microsoft Security Baselines provide a set of recommended configuration settings for securing your environment. However, sometimes these settings can interfere with normal operations, causing unexpected issues. Recently, we encountered a problem where enabling the security baseline caused Excel macros to stop working. Here’s a detailed account of the issue and how we resolved it. The

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Demystifying UPS & Battery Backup Specs

When it comes to picking the right UPS, here’s my rule of thumb: Buy one around $400. While I’m content to stand by this over-simplified advice, in this article I’d like to demystify what the specs mean when shopping for a UPS. But before we get into the numbers, let’s put the horse before the cart and define

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7 Ingredients for Good Cybersecurity

It used to be that IT services providers would sell you an expensive firewall, install the “best” antivirus, do some kind of patch management, and call you secure. Covid changed all that. A hasty transition to remote work opened up a wave of vulnerabilities that allowed hackers to seize the moment, and seize they did!

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Convergence of IT & Programming

When I tell people that I work in IT, they often assume that I know how to code. Programmers are an entirely different breed of nerds from IT professionals. You might say programmers are the creators, while we are the mechanics. We don’t create the programs – we provide and maintain the infrastructure to run them. However,

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Canva: Easy Business Video Presentations in Under 1 hour

A new client recently asked me if we could produce a quick intro video that he could send out to his staff. It was a bit of an unusual request, since a quick email blast usually does the job… but my wife has been telling me for months how amazing Canva is, so I thought I’d

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How Detailed Does HIPAA Policy and Procedures Need to Be?

The following is a conversation with our consultant, Ben Beninati, from Compliancy Group. Compliancy Group (https://compliancy-group.com) specializes in assisting medical organizations meet HIPAA compliance requirements. As an IT service provider, we fall under the Business Associate category, which means that we also need to be HIPAA compliant. As we go through Compliancy Group’s program, I’m noticing that

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Easily Work with Files in Microsoft Teams

Microsoft Teams has quickly become the centerpiece of Microsoft’s cloud-enabled workforce, acting as the portal for all things Microsoft. Saving files to Teams has many benefits: Mobile access:  Access your files without VPN Co-authoring: Multiple people can edit the same file at the same time AutoSave: No more lost work from computer crashes! File history: 

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Fox and the Hens:  A Cybersecurity Story

You, the farmer, have a lovely den of hens, providing you with a daily supply of fresh eggs. It wasn’t long before the clever fox took notice.  First, the fox jumped over the fence and made off with a few eggs. So, you built a taller fence. Next, the fox burrowed under the fence and made

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Quick Network Tip: Ask for VeloCloud by name

As more business data moves to the cloud, the more important it becomes to consider having a backup Internet connection.  Traditionally this was done through a firewall capable of having multiple WAN links.  However, failing over to a secondary WAN link would cause your IP address to change, meaning loss of connectivity for VPN users

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Freedom from Patch Management!

How long have you stayed up late night catching computers up on updates? How many times have you implored users to leave their computers on, only to be ignored? Dying in your beds, many years from now, would you be willing to trade all the days, from this day to that, for one chance –

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Password theft, MFA, and the Evolving Cleverness of Hackers

If you ask me what’s the most important thing you can do for cyber security, the answer is easy: MFA (multi-factor authentication). Password theft remains the most common cause of cyber security breaches, and MFA is the best way to combat password theft. So it’s a real shame that we still get pushback from some

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Zeph aniahZeph aniah
18:24 11 Dec 24
He was very patient on addressing the issues I had with my old laptop.
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23:41 30 Oct 24
Jun AlarconJun Alarcon
15:11 29 Oct 24
great prompt accommodation, solved the problem right away
Yvonne TejedaYvonne Tejeda
21:57 21 Oct 24
Keenan was very helpful, knowledgeable and patient! He helped me resolve my issue promptly and efficiently.
David K.David K.
19:14 17 Oct 24
Relion is a great It service if you have a company that needs IT support. I had Kat assisting me today with my work laptop, and she was fast and very professional. I highly recommend Relion if you or your company is looking for great IT support.
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20:59 16 Sep 24
eren fernandezeren fernandez
18:58 10 Sep 24
Excellent Customer Service.
Jennifer JohnstonJennifer Johnston
18:46 10 Sep 24
Michelle McGinnisMichelle McGinnis
20:04 22 Aug 24
Brian was awesome, as usual. Highly recommended!!
Grace AttwaterGrace Attwater
21:25 20 Aug 24
We’ve been with Relion for quite a few years. They are professional, knowledgeable and prompt. We highly recommend using Relion for all your IT needs.
Wayne Lee (LEWAYHUN)Wayne Lee (LEWAYHUN)
20:24 21 Jun 24
Relion & their team has always been great about responding quickly, even on wkends.Friendly & knowledgeable, we frequently invite them to our Co events as they are so integrated into our Co as experts in their field.
Todd CTodd C
18:56 07 May 24
Hi all, This IT support company knows what they are doing.I was in IT support for many years, and I can tell you these guys know their stuff.They are friendly and never make you feel bad for your level of knowledge.Manny was able to get me set up and going.We had lots of challenges as my PC was not set up right by others. He found the right resources to get me all fixed in 1 Call.I will call back and ask for Manny again.Have a great day all.Rember to update your OS and Anti-Virus programs each week
Katherine TwomeyKatherine Twomey
21:43 01 May 24
Relion is an amazing IT company! They are super quick to answer both phone and email inquiries, they are kind, courteous, and knowledgeable! All of the techs are amazing, but I have dealt with Zach the most, and he is a pleasure to do business with!
Jacklyn WaltersJacklyn Walters
22:29 19 Apr 24
The Relion team is the best! No matter the problem, big or small or as simple as restarting your computer, they will help you solve it. I've worked directly with each member of the team and every one of them is a delight. They are patient, kind, and really know their stuff. After nearly three years working with them, I highly recommend Relion for all of your IT needs.Update: Two months since leaving my initial review, I have worked with Manny countless times on everything from setting up new devices to adding employee access to our company drives. He is always a pleasure to work with and solves any problems quickly and efficiently. Thanks Manny! (And the entire Relion team!)
David WalkerDavid Walker
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Relion has been amazing! They have saved us from protential problems, helped us convert our entire network, phone lines, and mobile apps flawlessly. I have worked with them for at least 10 years now and would not have grown our our company with out them. Relion has helped us grow from 15 to 700 plus people.They have reduce our stress and allowed us to understand and grow with the constant changes in IT environment. They are one of our best partners in our business! Their entire team cares and are easy to work with.Dave WalkerWalker Brothers Machinery moving.
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