Quick Network Tip: Ask for VeloCloud by name

As more business data moves to the cloud, the more important it becomes to consider having a backup Internet connection.  Traditionally this was done through a firewall capable of having multiple WAN links.  However, failing over to a secondary WAN link would cause your IP address to change, meaning loss of connectivity for VPN users and internally hosted servers. 

This is where the magic of VeloCloud comes in – it can retain your IP address when failing over to a backup line

  • VeloCloud isn’t something you buy on your own.  Your ISP needs to adopt it as their primary solution.
  • VeloCloud isn’t the only technology that can retain your IP address during a failover. ISPs using Cisco equipment can use BGP failover.  But in cases where I’ve seen this offered, your ISP needs to have a written agreement with your backup ISP to hand off the IP addresses during failover.
  • VeloCloud can program in whatever connection you have available, including 4G.  You can continue to use your IP address as long as something is connected.

How they pull this off is beyond me. I tried watching them explain it, but network nerds are at a whole another level: https://www.youtube.com/watch?v=YYMnccTUp78

The biggest vendor we have locally in So Cal using VeloCloud is TPX. TPX customer service is terrible, but let’s face it, all ISPs are terrible. Although, I recently learned about NHC (https://nhcgrp.com) through our broker Ethan Larson at Sandler Partners, and he speaks highly of them so we’ll have to check them out.

The main point is that I didn’t know such thing was possible. Most carriers use Cisco, but they should at least have BGP failover available. If they don’t, that could be an indication that they’re not keeping up with the latest offerings.

What I do know, is that I’m going to be asking for VeloCloud by name from now on.

By the way, have you read my post about patch management?

Mikaela Maya-BaezMikaela Maya-Baez
16:18 19 Nov 24
Zeph aniahZeph aniah
00:23 14 Nov 24
Debbie LamarDebbie Lamar
23:41 30 Oct 24
Jun AlarconJun Alarcon
15:11 29 Oct 24
great prompt accommodation, solved the problem right away
Yvonne TejedaYvonne Tejeda
21:57 21 Oct 24
Keenan was very helpful, knowledgeable and patient! He helped me resolve my issue promptly and efficiently.
David K.David K.
19:14 17 Oct 24
Relion is a great It service if you have a company that needs IT support. I had Kat assisting me today with my work laptop, and she was fast and very professional. I highly recommend Relion if you or your company is looking for great IT support.
Shwetha SunilShwetha Sunil
20:59 16 Sep 24
eren fernandezeren fernandez
18:58 10 Sep 24
Excellent Customer Service.
Jennifer JohnstonJennifer Johnston
18:46 10 Sep 24
Michelle McGinnisMichelle McGinnis
20:04 22 Aug 24
Brian was awesome, as usual. Highly recommended!!
Grace AttwaterGrace Attwater
21:25 20 Aug 24
We’ve been with Relion for quite a few years. They are professional, knowledgeable and prompt. We highly recommend using Relion for all your IT needs.
Wayne Lee (LEWAYHUN)Wayne Lee (LEWAYHUN)
20:24 21 Jun 24
Relion & their team has always been great about responding quickly, even on wkends.Friendly & knowledgeable, we frequently invite them to our Co events as they are so integrated into our Co as experts in their field.
Todd CTodd C
18:56 07 May 24
Hi all, This IT support company knows what they are doing.I was in IT support for many years, and I can tell you these guys know their stuff.They are friendly and never make you feel bad for your level of knowledge.Manny was able to get me set up and going.We had lots of challenges as my PC was not set up right by others. He found the right resources to get me all fixed in 1 Call.I will call back and ask for Manny again.Have a great day all.Rember to update your OS and Anti-Virus programs each week
Katherine TwomeyKatherine Twomey
21:43 01 May 24
Relion is an amazing IT company! They are super quick to answer both phone and email inquiries, they are kind, courteous, and knowledgeable! All of the techs are amazing, but I have dealt with Zach the most, and he is a pleasure to do business with!
Jacklyn WaltersJacklyn Walters
22:29 19 Apr 24
The Relion team is the best! No matter the problem, big or small or as simple as restarting your computer, they will help you solve it. I've worked directly with each member of the team and every one of them is a delight. They are patient, kind, and really know their stuff. After nearly three years working with them, I highly recommend Relion for all of your IT needs.Update: Two months since leaving my initial review, I have worked with Manny countless times on everything from setting up new devices to adding employee access to our company drives. He is always a pleasure to work with and solves any problems quickly and efficiently. Thanks Manny! (And the entire Relion team!)
David WalkerDavid Walker
22:26 08 Feb 24
Relion has been amazing! They have saved us from protential problems, helped us convert our entire network, phone lines, and mobile apps flawlessly. I have worked with them for at least 10 years now and would not have grown our our company with out them. Relion has helped us grow from 15 to 700 plus people.They have reduce our stress and allowed us to understand and grow with the constant changes in IT environment. They are one of our best partners in our business! Their entire team cares and are easy to work with.Dave WalkerWalker Brothers Machinery moving.
js_loader

BUSINESS

STARTING AT $1,000 PER MONTH

NON-PROFIT

STARTING AT $750 PER MONTH

Get a free consultation

Scroll to Top